For agencies and freelancers, building great websites is only half the job. Clients also expect reliable hosting, security, and support—even if that's not your specialty. Many agencies try to resell cheap shared hosting, but when things go wrong, clients hold you accountable. FatLab solves this problem with a true white-label hosting solution: you control the client relationship and the brand, while we provide the infrastructure, monitoring, and technical support behind the scenes.
True White-Label Partnership—Your Brand, Zero Trace of Ours
FatLab isn't "mostly white-label" or "white-label with limitations." We're completely invisible. From your client's perspective, they're working exclusively with your agency. Here's what true white-label means:
Complete Brand Control
- All client communication comes from your email addresses
- Your logo, your invoices, your branding
- Your support tickets, your project management
- We never contact your clients without your permission
Flexible Communication Model
- Option 1: Stay completely invisible—we work through you on everything
- Option 2: Work directly with clients under your brand (we introduce ourselves as your technical team)
- Option 3: Hybrid approach—you choose on a per-client basis
This flexibility is important because not all client relationships operate in the same way. Some agencies prefer to maintain all communication themselves. Others want us to handle technical discussions directly while they focus on strategy and creative. You decide what works best for each relationship.
No Platform Limitations
Unlike white-label reseller platforms that force your clients onto branded dashboards or control panels, FatLab provides pure infrastructure services. Your clients never see our name on:
- Control panels or dashboards
- Email notifications
- Support responses
- Billing or invoices
- Documentation or knowledge bases
The partnership is 100% behind-the-scenes, allowing you to present a seamless agency experience.
Wholesale Pricing Built for Agency Profit Margins
FatLab's pricing model is specifically designed for resale, not for retail customers. This fundamental difference allows agencies to offer premium hosting while maintaining healthy profit margins.
Volume-Based Wholesale Rates
- Pricing decreases as your client portfolio grows
- Tiered discounts start at 10 sites, increase at 20+
- Agencies managing 50+ sites (like Merrick Creative) receive substantial cost savings
- No artificial limits on how many sites you can manage
You Control Your Margins
Most agencies markup FatLab's services by 70-240%, though you're free to set whatever pricing makes sense for your business model. For example:
| Your Monthly Cost | Your Client Price | Your Margin |
|---|---|---|
| $59/site | $100/site | $41 (69%) |
| $59/site | $150/site | $91 (154%) |
| $59/site | $200/site | $141 (239%) |
| $50/site (volume) | $150/site | $100 (200%) |
Transparent, Predictable Costs
There are no surprise fees or hidden costs that cut into your margins:
- All security features included (Cloudflare Enterprise, Imunify360)
- Staging environments included
- Backups included
- CDN included
- SSL certificates included
- 24/7 monitoring included
When you quote a project, you know exactly what your hosting costs will be. No "overage fees," "traffic surcharges," or "premium support fees" eroding your profitability.
Flexible Billing
- We bill you monthly at wholesale rates
- You handle your own client billing and terms
- Choose your own billing cycles and payment methods
- Keep 100% of the margin
This pricing structure allows agencies to offer hosting as a profitable recurring revenue stream rather than a breakeven service or loss leader.
Developer-to-Developer Communication—No Ticket Queue Hell
One of the most frustrating experiences for agencies is dealing with tiered support systems. You explain a complex WordPress issue to tier-1 support, who escalates it to tier-2, who then passes it on to a technical specialist. Hours or days later, you're explaining the same issue again.
FatLab eliminates this.
Direct Access to Technical Staff
- No tier-1 support filtering your requests
- No ticket escalation delays
- Actual WordPress developers and system administrators responding
- People who understand technical terminology and can diagnose issues quickly
Fast, Meaningful Responses
When you report an issue, you get responses from people who can actually fix it. We're talking about conversations like:
- "We're seeing elevated PHP memory usage from the WooCommerce checkout process."
- "The CDN cache isn't invalidating properly on post updates"
- "This plugin is creating database queries without proper indexing."
Not: "Have you tried clearing your cache?"
Our developer collaboration goes even deeper than support responses. Learn how FatLab's development team can extend your agency's capacity, whether you need occasional help or a complete technical team.
Emergency Response That Protects Your Reputation
Critical website issues don't happen on convenient schedules. FatLab provides:
- 24/7 monitoring with proactive alerts
- Immediate response to security incidents
- Crisis management during high-stakes moments
- Communication protocols that keep you informed
When something goes wrong at 2 AM, we're already working on it before your client even notices. You wake up to a resolution summary, not an angry client email.
We Understand Agency Dynamics
Because FatLab was built by people with direct agency experience, we understand the pressures you face:
- Client deadlines that can't slip
- Launches timed to campaigns or events
- The reputation cost of downtime
- The need to look professional even when things go wrong
This understanding shapes how we communicate and respond to others. We're not just fixing technical issues—we're protecting your client relationships.
Enterprise Infrastructure Without Enterprise Overhead
Most agencies can't afford to build and maintain enterprise-grade hosting infrastructure. The cost of top-tier security tools, CDNs, monitoring systems, and technical staff would eclipse what you could charge for hosting.
FatLab gives you access to this infrastructure at wholesale rates.
Cloudflare Enterprise CDN and Security
- Advanced DDoS protection (not just basic)
- Global edge caching for faster load times worldwide
- Web Application Firewall (WAF) with custom rulesets
- SSL certificate management
- Page rules and optimization
Cloudflare Enterprise typically costs $ 5,000 or more per month for direct customers. You get it included as part of FatLab's standard hosting.
Imunify360 Real-Time Security
- Continuous malware scanning across all files
- Automatic threat detection and cleanup
- Proactive vulnerability patching
- Intrusion detection and prevention
- Reputation management for IP addresses
Organizations typically pay $20-40/server/month for Imunify360. It's included in your hosting cost.
Multi-Layered Backup System
- On-server backups (fast recovery)
- Off-server backups (disaster protection)
- 30-day retention minimum
- One-click restoration
- Pre-deployment backups before any changes
24/7 Uptime Monitoring
Every site receives continuous monitoring with:
- Server performance tracking
- Uptime verification
- Database health checks
- Security threat monitoring
- Resource usage alerts
What This Actually Means for Your Agency
You can confidently tell clients their site includes:
- "Enterprise-grade security from Cloudflare"
- "24/7 monitoring and automatic threat response"
- "Global CDN for fast loading anywhere in the world"
- "Multi-layered backup protection"
And you're not overpromising. These aren't marketing terms—they're actual enterprise tools protecting every site you host with FatLab.
Cost Comparison
Building this yourself would require:
- Cloudflare Enterprise: $5,000+/month
- Imunify360: $20-40/server/month
- Backup solution: $30-100/month
- Monitoring tools: $50-200/month
- Technical staff: $80,000+/year
- Total: $100,000+/year minimum
With FatLab, you get all of this at wholesale hosting rates while maintaining your profit margins.
Zero Technical Expertise Required to Resell
Here's the reality: most agency owners aren't system administrators. They're strategists, designers, account managers, and creative directors. Managing hosting infrastructure isn't in their wheelhouse—and it shouldn't need to be.
FatLab Handles Everything Technical
You don't need to know how to:
- Configure web servers or databases
- Set up firewall rules or security protocols
- Manage SSL certificates
- Optimize caching layers
- Configure CDN settings
- Monitor server resources
- Handle security incidents
- Perform WordPress migrations
We handle all of it.
What You Actually Do
- Sell hosting to your clients
- Communicate what clients need
- Request site launches or changes
- Review performance reports
- Collect the recurring revenue
Migration Services Included
When you bring new clients to FatLab:
- We handle all technical migration work
- Zero downtime transitions
- DNS management
- Testing and verification
- Post-migration optimization
Merrick Creative brought their entire portfolio of 50+ client websites from unmanaged AWS infrastructure to FatLab. We handled every aspect of the migration, allowing them to focus on client communication rather than technical logistics.
Staging Environments Made Simple
Every site includes free staging environments where you can:
- Test updates before pushing to production
- Show clients work-in-progress
- Troubleshoot issues without affecting the live site
- Train team members safely
We handle the setup, synchronization, and deployment—you just use them.
Focus on What You Do Best
The agencies that succeed with white-label hosting are those that recognize a fundamental truth: managing hosting infrastructure isn't a competitive advantage for creative agencies. Your value comes from strategy, design, development, and client relationships.
FatLab allows you to say "yes" to hosting without becoming a hosting company. You offer the service, collect the revenue, and we handle the rest.
Unlimited Scalability for Growing Agencies
One of the most common concerns among agencies about white-label hosting is: "What happens when we grow?" Will the infrastructure scale? Will pricing become prohibitive? Will we eventually outgrow the partnership?
FatLab Scales From 1 to 100+ Sites
Our infrastructure is designed to support agencies at any stage:
Starting Small (1-10 Sites)
- Test the partnership with your existing clients
- Validate your white-label hosting offering
- Build confidence in the infrastructure and support
Growing (10-30 Sites)
- Volume discounts kick in
- Streamlined processes reduce management overhead
- Recurring revenue becomes significant
Scaling (30-50+ Sites)
- Substantial cost savings through volume pricing
- Dedicated account management
- Custom infrastructure considerations
- Strategic planning support
Merrick Creative Case Study
Merrick Creative, a brand management and technology consultancy, has trusted FatLab with approximately 50 client websites for over two years. Their portfolio includes:
- Luxury real estate developments
- Major leasing companies
- Hospitality brands
- Consumer products
The results:
- 100% uptime maintained across all sites
- Zero infrastructure management overhead for Merrick Creative
- Seamless scaling as they added new clients
- Cost-effective alternative to self-managed AWS infrastructure
No Artificial Limits
Unlike some reseller programs that cap:
- Number of sites
- Monthly traffic
- Storage space
- Support requests
FatLab provides genuine scalability. Your growth doesn't require architectural changes, service migrations, or disruptive upgrades. The same infrastructure that powers five sites supports over 50 sites.
Resource Scaling On Demand
As individual client sites grow:
- CPU and memory automatically scale
- Storage expands as needed
- Database performance optimizes dynamically
- CDN handles traffic spikes gracefully
You're not locked into rigid hosting "tiers" that force unnecessary upgrades or leave sites underperforming.
Geographic Expansion Supported
If your clients expand internationally or target global audiences:
- Cloudflare Enterprise CDN provides worldwide edge locations
- Server locations can be optimized for target regions
- Multi-region performance testing available
The Long-Term Partnership
FatLab has maintained client relationships spanning decades, not months. We don't view you as a reseller account number—we view you as a long-term partner. As you grow, we grow with you, adjusting infrastructure and support to match your evolving needs.
Agency-Experienced Team That Understands Client Relationships
The most critical differentiator between FatLab and generic hosting providers isn't technical—it's experiential. Our team has direct agency experience. We've managed client relationships, dealt with emergency launches, handled crisis communications, and navigated the complex dynamics of agency work.
We've Been in Your Position
This manifests in countless ways:
- Understanding why 5 PM Friday deployments sometimes can't be avoided
- Knowing the difference between "the client wants it fixed" and "the client is threatening to leave"
- Recognizing when to loop you in versus handling issues directly
- Appreciating the reputation cost of even minor issues
Emergency Protocols Designed for Agencies
When critical issues arise, we have established protocols:
- Immediate assessment: Determine severity and client impact
- Communication: Alert you before clients notice when possible
- Rapid response: Fix the issue immediately
- Resolution summary: Provide a clear explanation of what happened and why
- Prevention planning: Recommend steps to prevent recurrence
You always know what's happening and can confidently communicate with clients.
Flexible Client Communication
Some hosting providers have rigid policies, such as "We only communicate with the account owner" or "Clients must submit tickets through our portal."
FatLab adapts to how you work:
- Direct client communication when needed (under your brand)
- Communication only through you when preferred
- Emergency protocols that protect your reputation
- Documentation and reporting formatted for client presentations
Strategic Technology Planning
Beyond day-to-day support, FatLab provides strategic guidance:
- Performance optimization recommendations
- Security enhancement planning
- Scalability assessment before major campaigns
- Technology stack evaluation
- Cost optimization strategies
This goes beyond hosting support into true partnership territory—helping you deliver better results for your clients.
Testimonial: What Clients Say About FatLab's Support
While we work invisibly behind your brand, the quality of our support has earned recognition from clients across industries. Ernie Halal, Senior Vice President at the American Chiropractic Association, notes:
"As a large national professional society with a strong government affairs component, we rely on FatLab to keep our website up and running for our thousands of members. Their dependable service ensures our members always have access to the resources they need."
This is the level of reliability and responsiveness your agency can confidently offer clients when partnering with FatLab.
The Clear Choice for White-Label WordPress Hosting
FatLab Web Support has proven itself to be the premier white-label hosting partner for agencies through a combination of true brand invisibility, agency-friendly economics, enterprise-grade infrastructure, technical expertise, and unwavering reliability.
From small boutique agencies managing a handful of clients to established consultancies like Merrick Creative, which hosts over 50 sites, FatLab provides the infrastructure and support that enable agencies to offer premium hosting services without becoming hosting companies themselves.
What Sets FatLab Apart
✓ Completely invisible partnership—your brand, our infrastructure
✓ Wholesale pricing with healthy margins—70-240% markup potential
✓ Developer-level communication—no ticket queue frustration
✓ Enterprise security and performance—Cloudflare Enterprise, Imunify360
✓ Zero technical expertise required—we handle everything
✓ Unlimited scalability—1 to 100+ sites on the same infrastructure
✓ Agency-experienced team—we understand your business
Unlike generic reseller programs, commodity hosting providers, or DIY cloud platforms, FatLab offers a comprehensive package: infrastructure, security, support, and partnership, all built specifically for agencies.
Ready to Become a Hosting Hero (Without Becoming a Hosting Company)?
Learn More About White-Label Hosting Explore our white-label WordPress hosting services and see how agencies partner with FatLab
Read the Complete White-Label Guide White Label WordPress Services: A Complete Guide for Agencies provides an in-depth look at the white-label model, implementation strategies, and partnership best practices
See Real Results Read how Merrick Creative scaled to 50+ client sites with FatLab as their white-label hosting partner, achieving 100% uptime while eliminating infrastructure management overhead
Have Questions? Review our white-label hosting FAQ or schedule a partnership call to discuss your specific needs
Don't let hosting become your agency's bottleneck. Choose FatLab Web Support and turn hosting from a necessary evil into a profitable service that strengthens client relationships.
Frequently Asked Questions
What is white label WordPress hosting?
White label WordPress hosting is a partnership model where a hosting provider (like FatLab) manages all technical infrastructure, security, and support while allowing agencies to resell these services under their own brand name. Your clients see only your agency's branding and communication—the hosting provider remains completely invisible. This enables agencies to provide professional WordPress hosting without the need to build or maintain server infrastructure, hire technical staff, or manage security tools.
How much profit can agencies make by reselling white-label hosting?
Agencies typically markup white label hosting services by 70-240%, depending on their market and service positioning. With FatLab's wholesale pricing starting at around $59 per site, agencies commonly achieve monthly margins of $41- $141 per site. For example, if your wholesale cost is $59 per site and you charge clients $150, you earn $91 monthly profit per site (154% markup). Most agencies bill clients between $100 and $200 monthly for the comprehensive services FatLab provides. Volume discounts further improve margins as your portfolio grows—agencies managing larger portfolios can see costs drop to $50 or less per site.
Do clients ever find out that we're using a white-label hosting provider?
Only if you choose to share it with them does FatLab operate with complete invisibility—all communication uses your email addresses, branding, and company name. We never contact your clients directly without your permission. Your clients receive hosting services that appear to come entirely from your agency. Alternatively, some agencies prefer we work directly with clients under the agency's brand (introducing ourselves as "your technical team"). The communication model is entirely your choice and can vary from client to client.
What technical skills do we need to offer white label hosting?
None. FatLab handles all technical aspects, including server management, security configuration, SSL certificates, CDN setup, migrations, backups, monitoring, and troubleshooting. Your role is selling hosting to clients and communicating their needs to us. Many successful FatLab partners have zero system administration background. We provide the technical expertise, allowing you to focus on client relationships and business development.
How does white label hosting billing work?
FatLab bills your agency monthly at wholesale rates for all sites under management. You handle your own client billing separately using whatever payment terms, billing cycles, and methods work for your business. You keep 100% of the margin between what you charge clients and what you pay FatLab. There are no transaction fees, revenue sharing, or hidden costs that reduce your profitability.
Can we start with just a few clients and scale up from there?
Absolutely. Most agencies start by migrating 2-5 existing clients to validate the partnership before expanding their hosting offerings. There's no minimum commitment or setup fees. As you grow, volume discounts automatically improve your margins—agencies managing 10 or more sites receive tiered pricing, with additional discounts available at 20, 30, and 50+ sites. The same infrastructure that supports five sites scales seamlessly to 100+ sites without requiring architectural changes.
What happens if there's an emergency or after-hours issue?
FatLab provides 24/7 monitoring and emergency response for all white label sites. Critical issues are detected and addressed immediately—often before your clients notice. You're notified according to established communication protocols. We can either work exclusively through you or communicate directly with clients in true emergencies, depending on your preference. Our goal is to protect your client relationships and agency reputation through rapid, professional responses.
How long does it take to migrate existing client websites to FatLab?
Most individual site migrations are complete within 24-48 hours with zero downtime for your clients. For larger portfolios, we develop staged migration plans—for example, Merrick Creative's migration of over 50 sites from AWS was completed smoothly without disrupting any client operations. All migration work is included in our service at no additional cost. You don't need technical staff to assist; we handle DNS management, testing, verification, and post-migration optimization.
What makes FatLab different from other white label hosting providers?
FatLab was founded by individuals with direct agency experience who understand client relationships and agency dynamics. Unlike generic reseller programs or self-service platforms, we offer developer-level support (not tiered ticket systems), true brand invisibility (not partial white labeling), and partnership-focused service. You're not managing hosting infrastructure or navigating complex platforms—we handle everything technical, while you focus on managing client relationships and collecting recurring revenue. Our team has worked in agencies and understands the pressures you face, which shapes how we communicate and respond to issues.