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FatLab Web Support

Website Support for Businesses, Agencies and Nonprofits

Website Support & Maintenance

We’ll keep your site running, secure, up-to-date and work with you to continually enhance its features and functions.

Managed WordPress Hosting

Never worry about downtime, malware, or performance again. We manage all of this at enterprise levels so that you can concentrate on your business.

Website Development

We have a fresh approach to Website development, applying over 20 years development experience to our own methodology that results in a professional product for all clients.

Welcome to FatLab Web Support

We Provide Insanely Reliable WordPress Support & Hosting

Our job is simple: Keep your website online, secure, up to date and bug-free. If any part of that criteria is not met, we jump into action.

We can consult, plan, and strategize. We can monitor for uptime and performance. We can work with you to enhance your web presence. All this done by an all-American award-winning team.

Is your website important? Count on us for:

Whether you are a small business or a large organization, we have experience and are ready to work with you!

we focus on your website, you focus on your business - contact us

Specialty Web Support Services

Agency & Studio Partnerships

Greatly increase your company’s capabilities with a specially designed partnership with FatLab. From website builds to on-call tech support and hosting services.

Nonprofit Website Management

FatLab has worked with dozens of nonprofit groups and associations, and we get how donation, membership, and issue-based groups work.

Genius Stack

Genius Stack is our unique branded approach to website development. It’s a methodology, it’s our own framework for fast development and it’s a comprehensive service/support package.

We are a Website Support Company

FatLab is a client/customer service-focused website maintenance company supporting sites based on the WordPress content management system. Our process is communications-focused – never leaving you, the client, in the dark on the status of your latest job or issue. Our job is to close out tasks in a reasonable amount of time and to ensure that your online presence stays up, secure, and stable.

We offer website maintenance plans and managed hosting plans that include WP tech support to help ensure your website is running smoothly.

10

years in business

80

websites entrusted to us

16,000

support requests closed

Call Us

Schedule an Introductory Call

See our availability in real time and pick a day/time that works best for you.

Fill Out a Form

Don't want to talk right away? Cool. Send us a quick message.

Message in a Bottle

Nice try. Neither of us has time for that.

We Have Worked For Some Great Organizations!

Your Website Support Team

Shane Larrabee, FatLab Web Support

Shane Larrabee

Washington, DC / Costa Rica

Founder of FatLab, LLC, Shane mostly works from the shores of Costa Rica. However, it’s not all cold beer and warm sand as Shane manages day-to-day operations and does development.

Dolores Alonso

Dolores Alonso

Virginia

Dolores has been working with the FatLab team for over 15 years! However, in 2020 she (and Odie) made the leap from the client side to our side. She now works on new business development.

Ritz Penaranda

Ritz Penaranda

Virginia

A client for over 15 years before joining FatLab, Ritz refuses to call herself an ’empty nester’ because Cooper the Shih Tzu keeps her life busy. Ritz works as a project and content manager.

we have a qualified team of website professionals - contact us

alex lucus, sage growth partners

FatLab has been an invaluable partner to Sage Growth Partners for many years, we look no further when our client campaigns include web development, support and hosting services. As virtual members to our team, we know FatLab will get the job done no matter how complex or timely.

Alex Lucas, Director, Digital Media & Analytics

Sage Growth Partners

Fred Lawrence, Blue Ridge Partners

FatLab took over our hosting and website maintenance three years ago. FatLab has since provided all the services our previous major hosting provider lacked (firewall, backups, malware scans and more) and most importantly they have proven to be a reliable and trustworthy partner.

Fred Lawrence, Marketing Director

Blue Ridge Partners

Gary Braun, Braun Film and Video

It hasn’t mattered if it is the middle of the day, late at night, the weekend or 5:00pm on Friday. When something urgent has come up, FatLab has responded with a solution within minutes each and every time. This is why we continue our 4+ year relationship with them.

Gary Braun, Vice President

Braun Film and Video, Inc.

Missy Harp, ABFPRS

The American Board of Facial Plastic and Reconstructive Surgery (ABFPRS), a medical certification organization, does not have the technical resources in-house to manage our web presence. We rely on FatLab to help keep our website up to date, consult on best practices and ensure it remains online and stable for our membership and the public.

Missy Harp, Finance, Test, and Administration Manager

American Board of Facial Plastic and Reconstructive Surgery

Andrew Schulkind, Andigo Media

Fatlab has been an invaluable partner for Andigo New Media for more than 4 years. We regularly rely on the FatLab team to help us support and maintain many of our client websites. They keep us informed and have never failed to deliver, even under the tightest deadlines.

Andrew Schulkind, President

Andigo Media

stacy french, club for growth

The Club for Growth has been working with FatLab since day one. We have planned, developed and maintained many websites together during that time. FatLab has been there for us each and every time we have needed quick action, long term strategy or even simple updates. The FatLab team is a critical resource to our organization.

Stacy French, Digital Director

Club for Growth

Deanne Kasim, Santesys

We migrated our site to FatLab after becoming increasingly disappointed in the level of support provided by two major hosting companies. FatLab has filled this need for us by providing timely and reliable support each and every time we have needed it.

Deanne Kasim, President

Santesys

Website Support

web developer doing website support

We are here to make your life easier.

Consider us your dedicated WordPress developers. We are available to help squash bugs, fix annoyances, enhance your website over time, and keep your site up-to-date with regular updates.

We are a web support company – maintaining your website and supporting your web presence is our primary focus. We are here to solve your web support issues as quickly and smoothly as possible. We offer a suite of WordPress maintenance services to keep your site running smoothly, maintain competitiveness in the search engines, and provide your site users with the best user experience.

We work with you to help protect your investment and improve it. We add new features, fix what’s broken, and make it easier for you to administrate.

Website Maintenance

Hate updating your site? Let us do it.

Our website maintenance services are going to help keep your website up to date, secure, and performing at its highest level.

We offer several monthly website maintenance plans that include web uptime, downtime, and performance monitoring. Our support plans include regular WordPress software updates (core, theme, and plugin). We handle backups, malware scanning, protection, and much more.

With the right team of people regularly working on and monitoring your site, your investment will be protected, will last longer, and small issues will be fixed before they become big issues.

website developer doing website maintenance

Managed WordPress Hosting

Computer and coffee mug: Managed WordPress Hosting

We Take Hosting Seriously

In this day and age, anyone can put up a server and call themselves a web host. Our managed WordPress hosting service grew out of our need for a high-performance/high-uptime hosting environment for our clients.

Because we are the ones to get a call when a site is offline, we build the absolute best hosting platform we can. We put together the best package to ensure our clients the highest uptime, security, and performance for their WordPress sites.

With control over the entire environment from code to server, we have no excuse but to simply solve your issue.

securing your website - contact us

Recent Client Activity

Get Ripped!

A Genius Stack website, for a Reston, VA-based personal fitness company. FatLab built the site and will continue to take care of it under our managed services offerings.

Our Latest Genius Stack Website Launch: Phoenix Strength

Adjusting Spines (of the U.S. Congress)

For the largest chiropractic professional association in the nation, FatLab built, hosts and maintains this site that serves tens of thousands of members.

American Chiropractic Association Expands Relationship with New Build

Bringing Families Back Together

We built the International Social Service organization’s website in partnership with our agency partner, K Global. We currently maintain and host the site.

Website Development

Decades of Web Development Experience

The FatLab team has launched thousands of websites throughout their careers… literally thousands. Shane, the founder of FatLab, remembers explaining what HTML was to executives at Ford Motor Company, MasterCard, and MCI (remember them?) in the late ’90s.

With decades of experience, our careers have taken us through some great (and sometimes crazy) experiences. We have built, launched, and supported websites for those running for Senate and Congress. We have in our portfolio famous and infamous individuals, companies, and organizations. We have worked for the royalty of more than one nation and our work has been part of national and international campaigns.

Most importantly we have helped businesses, agencies, and nonprofits of all sizes create and maintain their online presence. Applying lessons learned with each new project. We have even gone as far as creating our development framework and methodology.

And finally, we are a website maintenance company. Once a new website has launched our jobs have just begun, focusing on maintenance, support, and manged hosting services.

website development examples

We Are WordPress Experts

Don’t we wish we kept track of the number of sites we have worked on here at FatLab and across our team’s careers…

All we know is that the number would be impressive. We have collectively worked on sites belonging to the smallest mom ‘n pop shops to Fortune 500 sites. We have worked for foreign and domestic governments and just about everything in between. Several of us have been working in PHP, and MySQL – specifically WordPress – for over 10 years.

We each have our strengths – from front-end eye candy to seriously cool back-end functionality.

Our managed website hosting services are specifically designed to serve WordPress websites at the enterprise level.

Our Mission is Website Security and Performance

Why do people leave sites?

Slow load times equal high bounce rates and this is important because Google calculates your site’s load times in its page ranking algorithm.

Think you’re safe from hackers?

Without proper safeguards, your site visitors could become victims of viruses if a random bad bot finds just one weak point in your site’s code.

We can help.

Utilizing real-time firewalls, daily malware scanning (and cleaning), full-page caching, CDNs, code optimizations, and more – we can help ensure your site remains secure, safe, and fast. This will protect your site visitors and ensure they have the absolute best experience possible.

We care if your website is up and secure - schedule a consult

Agency Partnerships

We love working with communication agencies, studios, designers, and specialists of all kinds and we have many successful agency partnerships to prove it.

Whether it be bringing design files to life in the browser, providing managed WordPress hosting, or simply squashing a bug; our job is to make you look good.

We can work as a member of your team and handle direct communications, or we can work behind the scenes. The structure is up to you.

Nonprofit Website Management

We have a lot of nonprofit and association experience. We understand the unique needs of membership, issues, and trade groups.

FatLab can put together a unique online presence management plan to ensure all your systems are meeting the needs of your members, donors, and other audiences.

From simple content updates to strategic planning our goal is to become a true partner.

as close to a support button you can get - contact us

Company News, Thoughts & Musings

Safe + Sound Somerset, NJ Launches New Website

Safe + Sound Somerset Launches Website with FatLab

We are extremely proud to have launched a new website in cooperation with a client that has been with us...

TERN Mentoring launches new website

TERN Mentoring Launches New Website with FatLab

TERN Mentoring of Northern Virginia launched a new website with FatLab today. Ternmentoring.com is the marketing front-end to a new...

Didlake Inc. Signs with FatLab to Support/Host Two Websites

We are extremely pleased that Didlake, Inc. has chosen FatLab Web Support to host and maintain two websites for them. ...

FatLab Web Support FatLab, LLC is a proud Virginia, USA Corporation serving organizations throughout the United States and beyond. We pride ourselves on providing the best client-centric website support and website maintenance services possible. We have partnered with top-tier infrastructure and service companies to provide enterprise-level website security, WordPress hosting and monitoring solutions. We are huge fans and thankful for open source technologies.

© 2022 FatLab, LLC
Genius Stack™