Website Maintenance Plans

WordPress Maintenance Plans
& Website Management

{we’ll keep an eye on it}

Website Maintenance Packages

WordPress Plans / Monthly Website Maintenance Packages

Starting in 2022 we offer just one WordPress managed website maintenance plan/web support package to meet the needs of your organization.

Our Watch Dog Unlimited plan includes our managed WordPress hosting plan. However, you are not required to host with us to take advantage of our maintenance and support services.

We of course cover basic maintenance such as plugin updates and security updates. However what makes us unique is the length we go to not only protect and maintain your website but actually support it, support you and your organization. This is not just a maintenance plan but a comprehensive website support plan.

We are available to work on design/development tasks, and WordPress themes and provide general WordPress development services. We are a comprehensive WordPress development company.

An Unlimited WordPress Maintenance Plan With WordPress Support Services

We are looking out for you

 

We offer one plan for all budgets to protect and support your WordPress site:

  • No confusing maintenance plan levels
  • No monthly hour allotments or limits for technical support

Our Watch Dog Unlimited* plan includes:

Maintenance w/ Unlimited Support & No Hourly Billing

Hourly billing, what does that even mean? Is a fast senior developer working on your website or is it a slower more junior person? Is the senior developer a little sluggish today?

Hourly billing has never made sense to us and that is why we are introducing our one-rate comprehensive website maintenance plan. We call this plan Watch Dog Unlimited and unlimited support means you can budget and plan accordingly.

$250/mo for the first site
$50/mo for each additional site

* Not all websites qualify for the Watch Dog Unlimited plan. If your website does not qualify we can create custom plans.
** Hosting with FatLab is not required to take advantage of our services. Not all services are offered to non-hosting clients.

What Our Maintenance Plan Includes

We are first and foremost a website management company and our management package is designed for the long-term protection of your WordPress site, your data, and your business. Our managed website plan is all-inclusive and includes everything you need to rest assured your website is up, running, secure, and performing well. This is the first step for any organization as they plan or continue their digital marketing campaigns and SEO activities to compete in the search engines.

 

 

WordPress Weekly Updates

This is not just monthly website management, we are working on your site weekly. Managing website updates, and keeping up to date with WordPress software updates are important to the security and longevity of your website. We take care of this every week. We then test for compatibility and usability to make sure all updates were non-disruptive.

Real Time Firewall

This is not a plugin, it is a true web application firewall (WAF). We put your site behind an enterprise-grade firewall that protects against DDoS and other threats as well as allows you to meet PCI DDS 3.2 standards.

24/7/365 Monitoring

We monitor for both uptime and performance. If either of those were to fall below standards our team is alerted immediately so we can get the issue resolved.

Daily Malware Scans

We run a scan of your website daily and guarantee that if a threat is ever found that we will perform the malware removal at no additional cost. We have your website security maintenance covered.

Daily Backups

We maintain full backups offsite for a minimum of 30 days and up to 90 days. These are complete daily backups of the site files and database.

On-Call Support

Contact us via our support ticket system, email, or by phone and we’ll take care of any reported issue. Quickly and with transparent communications so you know the exact status of your request. Monthly website support is more than just maintenance, it’s tech support when you need it.

If your website is critical for your organization, we have a web maintenance plan for you.

Protect your investment

FatLab’s managed website maintenance program can help you protect your website investment by providing a website management plan that keeps your website secure, online, and up to date. One of the most important parts of owning and operating a website is maintaining it regularly. Don’t wait until it is several versions behind, has been hacked, or slowed to a crawl. Regular maintenance keeps your site running well, now and for years to come

FatLab website maintenance plan focuses on these key areas:

  1. Real-time security
  2. Malware and hack detection with immediate cleanup (if it were to happen)
  3. Backups, backups, lots and lots of backups
  4. Regular software updates (core, themes, and plugins)
  5. Uptime monitoring
  6. Website Performance Maintenance
  7. On-call WordPress support/webmaster services when you need it
two people compare website maintenance plans

Optional Web Hosting at no Additional Cost: Our web maintenance plan is in fact website hosting and maintenance plans combined. However, you don’t need to host with us to take advantage of our maintenance plan. We of course love it if you would because it gives us full control and responsibility for the site’s hosting environment. This also allows our clients to take advantage of free SSL certificates, high-performance CDNs, and much more.

Learn More About Managed Hosting

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The one and only WordPress website maintenance plan for your business?

We named our company after an overweight dog. Of course, we had to name our web maintenance plan accordingly. Below are the details of our WordPress management plan: Watch Dog Unlimited. Of course, do not hesitate to contact us if you have any questions or are looking for something particular.

Watch Dog Unlimited

Watch Dog Unlimited is a WordPress maintenance service, which means we keep your site online, secure, and up to date. We are then available to you for on-call support.

Watch Dog Unlimited is perfect for any organization or individual looking for a secure and performance-focused hosting solution for their WordPress website.

  • No plan levels
  • No hour allotments or limits

Our Watch Dog Unlimited* plan includes:

Development and Design Only When You Need It

For anything that is not covered by support (new features, fresh design, and custom development), we will provide you with a flat rate quote after having an understanding of the task.

These flat rates are guaranteed to not exceed. There are no limits to rounds of revisions etc. Once we take on a job we work until you are satisfied. Once a new feature becomes part of your website then it too qualifies for unlimited support.

$250/mo for the first site
$50/mo for each additional site

* Not all websites qualify for the Watch Dog Unlimited plan.
** Hosting with FatLab is not required to take advantage of our services. Not all services are offered to non-hosting clients.

From small business to large nonprofits,
many great organizations trust us to manager their websites

American Chiropractic Association
Safe+Sound New Jersey
New Jersey Brain and Spine
adfintas health logo
ABFPRS Logo
Blue Ridge Partners Logo
club for growth logo
pattern health
Next for Autism

A Few of Our Maintenance Plan Clients

Making the Retirement Industry Exciting

We host, maintain and manage this professional membership organization.

Medical Board Certifications

For over 10 years the American Board of Facial Plastic and Reconstructive Surgery has relied on FatLab for hosting, maintenance and support.

ABFPRS Expands Relationship with New Website and Application Build

Political Scorecards

Keeping tabs on federal and state legislators, the Club for Growth Foundation site includes several complex political scorecards that allow visitors to run reports on their representatives.

FAQ

How long do I have to commit for?

Our web maintenance plan is monthly, and you can cancel any time with a 30-day notice.

What will you need from us?

At a minimum we will need the following:

  • WordPress administrator access
  • FTP and database access (control panel access is good too)

If we are going to migrate the website we will need:

  • The domain’s DNS records or access to an individual who can make changes on your behalf

Do you offer any guarantees?

We guarantee our work and if by chance we get something wrong, we will work (and work) to get it right. We are only human after all.

In terms of money, if you simply decide you don’t like us in the first 30 days, we will refund your first payment in full and cancel your account (this never happens).

And of course, security. There is no such thing as a totally “secure” website, server, or computer – only one that is protected in the best possible way. Though we can’t guarantee your site will never experience a security issue. What we can guarantee is that we will do our best to resolve the situation as quickly as possible at no additional cost to you

What are typical response times?

Utilizing our 24/7 ticket system we are alerted 24/7 of all support queries. Initial response time during business hours is typically less than 2 hours. Urgent requests (down sites, security issues, or failing critical features) are handled as fast and to the best of our ability. This includes weekends and evenings.

If I need support, how do I get a hold of you?

  • Online Support Ticket System
  • Phone
  • Email

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