{truly managed WordPress hosting w/built-in support}
With our managed secure WordPress cloud hosting plan, you get security features, performance, 24/7 monitoring with (human) response, and access to WordPress experts for support.
We provide the fastest web hosting for WordPress possible. We offer an enterprise WordPress hosting environment to all our clients that include the FatLab Performance Package.
We even run speed tests, measuring page load times daily, and include these in a monthly report to our clients.
We don’t leave anything to chance and utilize several tactics to maintain a secure environment for your website. Each and every website we host is protected by the FatLab Security Package.
We are not selling web hosting in the conventional sense; we are selling a complete customer support solution. Our job is to keep your website updated, secure and online. We don’t just load up your site on our servers and wait for your monthly payment. Instead, we take care of the site. Our focus is customer service above all else.
Our Watch Dog Unlimited* managed web hosting plan includes:
Volume discounts are available for multiple websites/domains.
* Not all websites qualify for the Watch Dog Unlimited plan.
We don’t offer different types of hosting, we give each website the resources it needs and don’t nickel and dime while talking about gigabytes and megabytes. Our support team is here to give you and your team peace of mind.
If your website should become a victim of a hack or malware attack while on our systems, we will clean and patch your site at no additional cost to you.
Number averages are taken from Q4 2022
We don’t show you these numbers because they are huge.
In fact, they are very small and that is our point. We have some serious hosting infrastructure, and lots of organizations trust their websites to us.
We take this responsibility very seriously and actually care if your website is up, running, secure, and performing well.
When House Cleaning Heroes was ready to launch a new website they turned to FatLab for hosting, security and ongoing support and maintenance.
For over 10 years the American Board of Facial Plastic and Reconstructive Surgery has relied on FatLab for hosting, maintenance and support.
ABFPRS Expands Relationship with New Website and Application Build
Agency partner, Sage Growth provided the design and content strategy while FatLab built out the website at their direction. Today we continue to host and support this website through this partnership.
We are a website maintenance and support company that offers a premium managed service.
One of the major disconnects with the big hosting providers is that the support they provide is focused on the services they provide (servers and infrastructure) and not at all focused on your specific website.
Calling or emailing support at these companies can be frustrating when the reply is simply a referral back to your developer because the problem is not on their end. This frustration is then compounded when your developer swears the issue is with the host.
At FatLab, we have developed a service whereby this blame game is irrelevant. It doesn’t matter if the issue is with the infrastructure or the software; it’s got to be fixed!
Unlike other hosting solutions, when you contact us with an issue an actual experienced web developer (some of us with over 20 years of web development experience) will handle your request.
We have access to a dedicated server team if the issue is of a more IT basis, but what makes us unique is that we can maintain, fix, and advise on your specific website.
We monitor each and every site from dozens of locations around the globe at 5-minute intervals. We get alerts if any site should have performance, security, or uptime issue. We have protocols in place for events that include:
On average it takes us 7 minutes to learn of a site’s issue. With 5-minute health check intervals and multiple automated confirmations from around the globe, we typically know of an issue before our clients do.
Once an alert comes in, the issue is confirmed, researched, and protocols put into place.
No site is more important than another but there are definitely organizations that garner more and different types of attention than others.
We currently work with organizations that receive regular media coverage (and web traffic spikes), governments that rely on their websites for official business, and people/groups that are known to ruffle a few feathers (politics, here we go). We get it and can handle it.
The news cycle, unplanned media exposure, national and international exposure, and direct security threats are all things we have a great experience with; and can help support the web presence of those organizations that experience them. Again, it’s not just about the servers … servers are boring and don’t pick sides 😉
FatLab took over our hosting and website maintenance three years ago. FatLab has since provided all the services our previous major hosting provider lacked (firewall, backups, malware scans and more) and most importantly they have proven to be a reliable and trustworthy partner.
We migrated our site to FatLab after becoming increasingly disappointed in the level of support provided by two major hosting companies. FatLab has filled this need for us by providing timely and reliable support each and every time we have needed it.
Our maintenance and hosting plans include the following services:
We not only monitor our servers (all hosts should do that) but we also monitor your website for performance issues and up/down time. Our systems alert us within minutes if there is anything out of the ordinary.
Most web hosting companies do monitoring of their infrastructure, but what makes us different is that we monitor your actual website.
Under a standard hosting plan, your website could be completely down, while the server it’s on remains running. This scenario does not result in an alert and it is up to you to notice and report the issue. Due to our overlapping monitoring systems, this situation simply cannot occur.
We monitor each and every website for uptime and performance issues. Websites are tested every 5 minutes from dozens of locations around the globe. If a problem is detected, that problem is automatically confirmed by up to 3 additional global locations and an alert is sent to a member of the FatLab team.
Each and every site hosted with FatLab’s managed WordPress hosting plan sits behind a real-time firewall. This firewall inspects all traffic coming to your site, allowing good traffic to continue while blocking bad traffic and would-be hackers. The firewall protects your site against:
Let’s speed up your website with a CDN. For each site, we utilize a Content Distribution Network (CDN). A CDN keeps copies of your static files (images, pdfs, style sheets, etc.) on servers all over the world. When someone visits your site, they will be served assets from the server geographically closest to them.
In short: someone in Seattle will be sent files from a server in Seattle, and a person in New York will be sent files from a server in New York. Why wait for it to come all the way across the country, through countless networks, hubs, routers, etc.?
A CDN will typically dramatically improve the speed of your site and is key to fast WordPress hosting.
Google factors load time into their search engine rankings, a CDN will help improve your overall score.
Because all sites hosted by FatLab utilize a CDN, the average load on our servers is much lower than a standard configuration, allowing your site to load as quickly as possible.
Taking over hosting, maintenance and support for Billner & Associates in 2021, we work to host and support the site including a large effort to improve site performance (load times).
We host and maintain this very important community resource for the community of Somerset, NJ.
When House Cleaning Heroes was ready to launch a new website they turned to FatLab for hosting, security and ongoing support and maintenance.
Though our systems are built on redundancy and failovers, backups are an absolutely critical part of any website maintenance plan. They provide insurance against disasters including natural and man-made (i.e. human error).
Our backup systems take a daily snapshot of your files and database and we can typically reinstate any files within minutes. We hold these complete backups for a minimum of 30 days.
The goal here is to protect your organization’s critical digital data.
We support full SSL/HTTPS website hosting with the certificate being installed at both the firewall and server levels for complete encryption to protect your site visitors.
SSL Certificates are issued and maintained at no additional cost. Though if specific certificate requirements must be met, we can have SSL certificates issued at discounted rates and/or install client-provided certificates.
Spending more on your coffee every month than you are on your web hosting?
Our plans might appear expensive compared to many other hosting solutions out there. Heck, you can host a website for as little as $0.99 per month and we are not even sure you can get a (good) cup of coffee for that anymore.
However, we don’t consider our plans expensive for a primary communications tool such as your website.
If you pay less for your organization’s website hosting than you do at your local coffee shop each month, you need to consider the following:
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