Managed Cloud Hosting — Secure, Speedy, and Support-Focused
Your website is an essential asset for your business, yet it can be tricky to manage. You’re likely worried about security issues, unreliable hosting, slow performance, and whether your website can handle all the demands you need.
You don’t have the time or resources to maintain your website at the level you’d like. With every day that passes, your site’s vulnerabilities become exposed, and customers are turning away, frustrated with slow loading speeds.
With managed WordPress hosting from FatLab, you can get reliable and knowledgeable support whenever needed. Our experts have years of experience troubleshooting WordPress sites, so you won’t have to – no matter what issue arises, we’ll be there to help keep your site secure, performant, and running smoothly!
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The Watch Dog Plan
Our Watch Dog Plan is the ultimate solution for website owners who demand dependable support. With our all-in-one package, you’ll always have a reliable point of contact for your website and hosting infrastructure needs, ensuring seamless operation and effortless maintenance.
- A Flat monthly rate for hosting, maintenance & unlimited support
- A single point of contact for all support
- A Comprehensive security package
- Highly optimized for performance
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Managed Cloud Hosting FAQs
What is cloud hosting?
As a provider of managed WordPress cloud hosting services, we are well-versed in the world of cloud hosting. In the simplest terms, cloud hosting refers to the practice of storing and accessing data and applications over the internet instead of from a local hard drive or server.
Cloud hosting offers numerous advantages over traditional hosting methods, including increased scalability, reliability, and security. With cloud hosting, businesses can quickly and easily scale their resources up or down to meet changing demand, and can access their data and applications from anywhere with an internet connection.
Additionally, cloud hosting is typically more cost-effective than traditional hosting, since businesses only pay for the resources they actually use. Cloud hosting providers also typically offer high levels of redundancy and failover protection, ensuring that data and applications remain available even in the event of hardware or network failures.
What is managed WordPress hosting?
Managed WordPress hosting is a specialized service offered by hosting providers, aimed at providing seamless, top-notch WordPress website management services. This service is specifically designed for WordPress websites that require focused attention in terms of performance, security, updates, and backups.
With managed WordPress hosting, users can rest easy knowing that their website is proactively managed and optimized by seasoned WordPress experts. This service offers a wide range of benefits compared to traditional hosting services, such as enhanced speed, reliability, security, scalability, and access to WordPress developers.
What is a dedicated server?
Dedicated hosting is a solution where an entire physical server or all the resources of a single VPS is dedicated to one customer. This means the customer has exclusive access to the server and can utilize its resources to host their website or applications. Unlike shared hosting, where multiple customers share resources on a server, dedicated hosting offers complete control, flexibility, and performance.
At FatLab, we utilize an entirely virtual platform, and all resources or 100% dedicated to FatLab and the sites we manage (i.e., we are not reselling someone else’s cheap shared plan). Most clients host within our general infrastructure sharing resources with other FatLab clients. Unlike other providers, we take great care to balance our infrastructure so all sites have the resources they need with room for traffic spikes. Some clients with specific requirements may require dedicated resources; we can easily accommodate this.
This is What Managed WordPress Hosting Should Be
With our managed secure WordPress cloud hosting plan, you get security features, performance, 24/7 monitoring with a (human) response, and access to WordPress experts for support.
The fastest managed WordPress hosting possible
We provide the fastest web hosting for WordPress possible. We offer all our clients an enterprise WordPress hosting environment that includes the FatLab Performance Package.
We even run speed tests, measuring page load times daily, and include these in a monthly report to our clients.
Real-Time website security
We don’t leave anything to chance and utilize several tactics to maintain a secure environment for your website. The FatLab Security Package protects every website we host.
Web support/customer service
We are not selling web hosting in the conventional sense; we are selling a complete customer support solution. Our job is to keep your website updated, secure, and online. We don’t just load up your site on our servers and wait for your monthly payment. Instead, we take care of the site. Our focus is customer service above all else.
One Managed WordPress Hosting Plan
Our Watch Dog Unlimited* managed web hosting plan includes:
- Premium hosting with unlimited resources
- The FatLab Security Package for secure WordPress hosting
- The FatLab Performance Package for fast WordPress hosting
- Unlimited support for all current features and functions
- Weekly maintenance and software updates
- Our monthly website maintenance report
Volume discounts are available for multiple websites/domains.
* Not all websites qualify for the Watch Dog Unlimited plan.
FatLab is a Managed VPS Host
What Our Secure Managed Server Hosting Plan Includes
We don’t offer different types of hosting, we give each website the resources it needs and don’t nickel and dime while talking about gigabytes and megabytes. Our support team is here to give you and your team peace of mind.
The FatLab Security Package
Server Security
- FatLab dedicated Infrastructure
- Server-based firewall
- Rate-limiting SSH & SFTP logins
- Server-based bot protection
- Database lockdown (whitelist for remote access)
- Application Isolation
- Regular Server Patches
- 24/7 Monitoring
- Self-healing servers
- Low load scalable servers
Network Security
- Cloudflare Enterprise Web Application Firewall (WAF)
- Priority DDoS Protection (Layers 3, 4, & 7)
- OWSAP Top 10 Protection
- Priority Routing across Cloudways Network
- PCI DSS compliance
Website Security
- Free SSL certificates
- Virtual patching against known vulnerabilities via WAF
- Daily malware scans
- Daily software vulnerability scans
- Weekly plugin, core, theme patching
- 24/7 up/down/performance monitoring w/ alert to FatLab team
- 1 Day on-server backups
- 1 Week off-server backups
- 90 Day 3rd-party off-site backups
- Comment and spam protection
Hack/Malware Attack Guarantee
If your website should become a victim of a hack or malware attack while on our systems, we will clean and patch your site at no additional cost to you.
The FatLab Performance Package
Servers
- FatLab dedicated Infrastructure
- Dedicated resources
- Low load scalable servers
- Performance-focused servers
- Unlimited bandwidth
- Application Isolation
- Self-healing servers
- 20+ U.S. / Canadian data centers
- Dedicated servers available
Server Level Performance
- Page-level caching (WP-Rocket license provided)
- Redis Pro Object Caching (license provided)
- Varnish
- NGINX optimized for static asset delivery
- Apache optimized for dynamic content delivery
- Memcached
- PHP-FPM
- PHP 7.x / PHP 8 available
- Gzip Compression
- HTTP/2
Content Delivery Network (CDN)
- Global Content Delivery Network (CDN) with over 270 global locations
- Tiered caching
- Automatic image optimization
- Nextgen Image Delivery
- Mobile devise optimization
- Priority internet routing
- HTTP/3
Web Support and Service
- 24/7/365 Uptime and Performance Monitoring
- Monthly Support, Activity, and Performance Report
- 24/7 Support Access
We are a web support company first
FatLab is not just a managed WordPress hosting company.
We are a website maintenance and support company that offers the best WordPress managed hosting service.
One of the major disconnects with the big hosting providers is that their support is focused on the services they provide (servers and infrastructure) and not at all focused on your specific website.
Calling or emailing support at these companies can be frustrating when the reply is simply a referral to your developer because the problem is not on their end. This frustration is compounded when your developer swears the issue is with the host.
At FatLab, we have developed a service whereby this blame game is irrelevant. It doesn’t matter if the issue is with the infrastructure or the software; it’s got to be fixed!
We are Experienced WordPress Developers
Unlike other hosting solutions, when you contact us with an issue, an experienced web developer (some of us with over 20 years of web development experience) will handle your request.
We have access to a dedicated server team if the issue is of a more IT basis, but what makes us unique is that we can maintain, fix, and advise on your specific website.
We have systems & protocols in place
We monitor every site from dozens of global locations at 5-minute intervals. We get alerts if any site should have performance, security, or uptime issue. We have protocols in place for events that include:
- Hacked website
- Down website
- Unusually slow website
- Down server
- Network disruptions
On average, it takes us 7 minutes to learn of a site’s issue. With 5-minute health check intervals and multiple automated confirmations from around the globe, we typically know of an issue before our clients do.
Once an alert comes in, the issue is confirmed, researched, and protocols implemented.
Press cycles, media exposure, congressional hearings, direct security threats … we have experience with it all
No site is more important than another, but some organizations garner more and different types of attention than others.
We currently work with small businesses and organizations that receive regular media coverage (and web traffic spikes), governments that rely on their websites for official business, and people/groups known to ruffle a few feathers (politics, here we go). We get it and can handle it.
The news cycle, unplanned media exposure, national and international exposure, and direct security threats are all things we have a great experience with; and can help support the web presence of those organizations that experience them. Again, it’s not just about the servers … servers are boring and don’t pick sides 😉
24.7.365 Website monitoring
We not only monitor our servers (all hosts should do that), but we also monitor your website for performance issues and up/downtime. Our systems alert us within minutes if anything is out of the ordinary.
Most web hosting companies do monitoring of their infrastructure, but what makes us different is that we monitor your actual website.
Under a standard hosting plan, your website could be completely down while its server remains running. This scenario does not result in an alert, and it is up to you to notice and report the issue. Due to our overlapping monitoring systems, this situation cannot occur.
We monitor every website for uptime and performance issues. Websites are tested every 5 minutes from dozens of locations around the globe. If a problem is detected, that problem is automatically confirmed by up to 3 additional global locations, and an alert is sent to a member of the FatLab team.
Real-Time Firewall
Every site hosted with FatLab’s managed WordPress hosting plan sits behind a real-time firewall. This firewall inspects all traffic coming to your site, allowing good traffic to continue while blocking bad traffic and would-be hackers. The firewall protects your site against the following:
- Distributed Denial of Service (DDOS) attacks
- Brute force attacks
- Known software vulnerabilities
- SQL Injection
- Bad bots
- +More
Content Distribution Network (CDN)
Let’s speed up your website with a CDN. For each site, we utilize a Content Distribution Network (CDN). A CDN keeps copies of your static files (images, pdfs, style sheets, etc.) on servers worldwide. When someone visits your site, they will be served assets from the server geographically closest to them.
In short: someone in Seattle will be sent files from a server in Seattle, and a person in New York will be sent files from a server in New York. Why wait for it to come across the country through countless networks, hubs, routers, etc.?
A CDN will typically dramatically improve the speed of your site and is key to fast WordPress hosting.
Google factors load time into their search engine rankings and a CDN will help improve your overall score.
Because all sites hosted by FatLab utilize a CDN, the average load on our servers is much lower than a standard configuration, allowing your site to load as quickly as possible.
Backups & Disaster Recovery
Though our systems are built on redundancy and failovers, backups are critical to any website maintenance plan. They provide insurance against disasters, including natural and man-made (i.e., human error).
Our backup systems take a daily snapshot of your files and database, and we can typically reinstate any files within minutes. We hold these complete backups for a minimum of 30 days.
The goal here is to protect your organization’s critical digital data.
Full SSL/HTTPS Support
We support full SSL/HTTPS website hosting with the certificate installed at firewall and server levels for complete encryption to protect your site visitors.
SSL Certificates are issued and maintained at no additional cost.
Wow! This sounds expensive!
Are you spending more on your coffee every month than you are on your web hosting?
Our plans might appear expensive compared to many other hosting solutions out there. Heck, you can host a website for as little as $0.99 per month, and we are not even sure you can get a (good) cup of coffee for that anymore.
However, we don’t consider our plans expensive for a primary communications tool like your website.
If you pay less for your organization’s website hosting than you do at your local coffee shop each month, you need to consider the following:
- Stability
- Redundancy
- Security
- Website Support
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